Find Your Access Code
Look in your registration confirmation email for the code issued with your confirmed Virtual Delegate pass. Check your spam or promotions folder if needed. Access codes are case-insensitive.
Registered Virtual Delegates
How to Access the Live Stream
A step-by-step guide to entering the AAD 2026 Virtual Attendee Portal, selecting your conference day, and watching the live broadcast feed.
Your Access, Step by Step
Join the Broadcast in Four Steps
Use an up-to-date modern web browser (Chrome, Safari, Firefox, or Edge) on desktop, tablet, or mobile.
Open the Attendee Portal
Navigate to the Virtual Attendee Portal, enter your delegate access code in the verification form, and select Enter the live portal.
Select Your Ticket Day
Choose the conference day covered by your ticket pass. A single-day pass opens only its designated date, while a weekly pass opens all five conference dates.
Start the Broadcast
On a date covered by your ticket pass, click Start Live Broadcast in the player. Use the standard player controls to adjust volume, captions, and playback settings.
Pass Entitlements
What Your Ticket Unlocks
Each access code is cryptographically mapped to the ticket type recorded for your delegate registration.
Weekly Virtual Delegate Pass
Full access to plenary feeds, breakout sessions, and dynamic day schedules across all 5 conference dates: 26, 27, 28, 29, and 30 October 2026.
Single-Day Virtual Pass
Access limited to the live broadcast on the specific date designated on your ticket. Other dates will be marked as Pass Required.
Keep your access code confidential: Do not publish your code publicly or share screenshots
online. If you believe your ticket type or dates need adjustment, contact delegate support.
Delegate Support
Frequently Asked Questions
Quick answers to common questions about stream verification and playback.
My access code was not recognised
Confirm you typed the complete code, including hyphens. Codes are case-insensitive. Check your registration confirmation email or write directly to virtual@aadconference.africa.
A conference day shows "Pass Required" or "Day Access Locked"
Single-day tickets permit entry only on the date registered. Weekly tickets grant access to all five conference dates. If you need access to additional days, you can upgrade your pass via the Packages page.
The video feed is buffering or won't start
A stable download speed of at least 5 Mbps is recommended for smooth 1080p streaming. Refresh your browser page, ensure content blockers or corporate VPNs are not blocking video embeds, and check that your device's audio is unmuted.
What time zone is used for the schedule?
All conference sessions and plenary discussions are scheduled in South African Standard Time (SAST, UTC+2).